TED'S TEDDIES

("we" "our" "us")

Website Cookie Policy



1. This policy

We use cookies and similar technologies on the Site.

Please read this policy carefully. It contains important information regarding the use of cookies on the Site.


2. How to contact us

In the event that you have any questions regarding this policy or our use of cookies you should contact us as follows:

privacy@tedsteddies.co.uk


3. Cookies

A cookie is a small file/piece of information. Ordinarily cookies comprise of letters and numbers. Cookies are stored on your computer when you access the Site and they can then be sent back to the Site. This process is important to the functionality of the Site as it enables it to remember certain important pieces of information between different pages.


4. Personal information

We may obtain personal information about you through our use of cookies. Such personal information will generally include:

IP address, Name, Postal address, Billing address, Date of Birth, Email and Phone numbers

Any personal information collected via the use of cookies will only be obtained in accordance with our privacy policy documents which are:

https://tedsteddies.co.uk/content/10-privacy-policy


5. Consent for cookies

In most cases we will need your consent in order to use cookies on this website.

We may use cookies without your consent where the cookies are essential for the functioning of our site and in order to provide our services to you. For example, this will apply where:

To process orders eg so we can ship your order out to you. Storing your shopping basket so you can return at a later stage. To perform certain basic tasks in processing and managing your order.

Where we wish to use cookies that require your consent you will be asked whether you consent to the use of cookies in the following manner:

By using the website you consent to us using your cookies.

We will not allow any third parties access to the cookies we use.


6. Cookies used on this website

The following cookies/similar technologies are used on this website:

Cookies owned by the operator of this website:

To accept, process and dispatach orders, to contact customers regarding their order/s, to ensure we give you the best possible version of our website - this includes stuff like: keeping your shopping basket active even when your not on the site.

Retention periods for cookies

The period of time which cookies shall be stored for shall be dependant upon the type of cookie used. There are two broad categories of cookies:

    • - session cookies which are temporary and are erased each time you close your browser. Session cookies are used to remember your actions between one page and another during a browsing session.
    • - Persistent cookies which remain on your browser until you delete them or until they expire.

We set out below our retention periods for our use of persistent cookies.

For as long as you have an account with us.


7. How to turn off cookies

You can set your browser not to accept cookies. However, some of our website features may not function as a result.


8. Request the deletion of your cookies

Please email us at privacy@tedsteddies.co.uk and comment either “Cookie deletion” or “Full deletion”. Full deletion will delete your account, no communication will be allowed to confirm this.

 



This policy is up to date as of: 1st October 2023.

We use cookies to help ensure you get the best experience possible on our website.